FAQs

Frequently Asked Questions


GENERAL HOTEL INFORMATION

  • Is there a swimming pool in the hotel?
  • How do I get to the hotel from the airport?
  • How far is the nearest hospital to the hotel?
  • What is the currency in Singapore?
  • At what time do the banks open?
  • What voltage do you use in Singapore?
  • Is it safe to drink tap water in Singapore?
  • What is the weather like at different times of the year?
  • What should I wear in Singapore?
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ROOMS & RATES

  • Are your hotel rates per room or per person?
  • How many people can stay in one room?
  • Does the internet rate include breakfast?
  • What are the standard check-in and check-out times of the hotel?
  • Do you have rooms with a bathtub?
  • Do you have non-smoking rooms?
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WINE & DINE

  • Where is breakfast served and at what times?
  • How many restaurants and bars do you have and what are they?
  • Is vegetarian cuisine available in the restaurants?
  • Is a special menu available for children?
  • Do you have 24-hour room service?
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SHOPPING AND TOURIST FACILITIES

  • Are there any shopping centres near the hotel and if so, where are they?
  • How far is the hotel from the downtown shopping areas?
  • Are you close to the theatres/entertainment venues?
  • What are the local tourist attractions?
  • What is the best way to see the city of Singapore?
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TRAVELLING WITH CHILDREN

  • Is a babysitting service available?
  • What facilities are available for children?
  • Are baby cots available for the rooms?
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BUSINESS TRAVELLERS’ SECTION

  • Can I connect my laptop in the room?
  • What newspapers does the hotel receive and can these be delivered to my room?
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